Refund policy

Replacement Policy

At KenoPoolGame.com, we take great pride in the quality of our products and the care we take in packaging each order. If any item arrives damaged due to shipping, we will replace it at no cost to you.

To request a replacement:

1. Contact us within 7 days of delivery.

2. Provide your order number and a photo of the damaged item and packaging.

3. Once verified, we will promptly send a replacement item.

We are committed to ensuring your complete satisfaction and stand behind the craftsmanship of every Keno board we ship.

For any questions, please reach out to us at: info@kenopoolgame.com